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Warranty & Care
Learn more about how durable our massage chairs are and how to care for your investment.
What is Dr.Care's 10-Year Warranty on their products?
How do I keep my chair clean?
- Dust off the chair with a dry microfiber towel or lightly vacuum.
- After dusting off, apply lukewarm water to a microfiber towel and wipe down their chair. If necessary, dry with another microfiber towel.
- Do not use any harsh chemicals, as this can affect the chairs fabric and cause damage.
Why should I register my chair?
We encourage you to register your Dr.Care massage chair to receive priority assistance and access to downloadable manuals, and videos. You may also receive additional offer and referral program access. CLICK HERE to be taken to the Registration Page
Find out the type of delivery we provide and estimated time of arrival.
What is white glove and curbside delivery?
How wide is the chair to fir through my front door?
What is the expected shipping time?
What is considered nationwide shipping?
Find out the different massages your chair offers.
What are chair airbags?
What is zero gravity?
What are the differe massage types that come with my chair?
What is 3D and 4D body scanning?
What are s-track/chair rollers?
WHat kind of stretching, is performed by the masasage chair?
Where does heating come from the chair?
What is l-track?
How often should I use my massage chair?
Download PDF versions of any of our massage chairs.
With our exclusive massage chair financing options, you can buy now, pay later without impacting your credit. Learn more.
What is the downpayment amount needed?
How long is 0% Financing?
Do you offer any discounts?
What financing institution would I be financing with?
What is the long term savings of owning a massage chair?
Our chairs are made to be affordable for any household as well as provide an excellent return on investment. Compared to spas and massage therapists, when you use a Dr.Care massage chair you will not accrue monthly fees, endure stressful travel time, nor will you need to book appointments in advance. Your chair is at home where you are comfortable and there you’ll be able to relax while relieving any pain or stress.
What are the conditions of the 30-day free trial?
Dr.Care is pleased to offer customers a free, 30-day in-home trial on any of their massage chairs.
- A refundable deposit is required to initiate your free trial, and that’s it! Dr.Care will deliver the chair of your choice to you at no charge.
- If not satisfied within the first 30-days, please call (229) 800-0001 for return assistance.
- The customer is responsible for paying return shipping charges.
- You must keep the original box and packing materials.
- Damaged or abused massage chairs may be refused a full refund of the deposit. Chair must remain in good condition.